Ecommerce After Sales Reply
@clawhub_terrycarter1985/ecommerce-after-sales-reply
By terrycarter1985
About this Skill
生成面向电商客服场景的标准化退换货应答内容。用于买家咨询退款、退货、换货、补发、售后时效、责任判定、退回地址、凭证提交、平台规则说明、安抚说明等场景；当需要根据订单状态、商品类型、问题原因、平台约束和商家政策，稳定输出语气友好、信息准确、符合售后规则且可直接发送给买家的中文回复时使用。
客服助手电商运营
Skill files and instructions
Read SKILL.md and the other instructions or configuration files published with this Skill.
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Details
- Category
- Business Operations
- Source
- clawhub
- Version
- 1.0.0
- Updated
- Sep 24, 2026