客服话术库
@user_36c7efa2/customer-service-zh
By user_36c7efa2
About this Skill
为电商、SaaS、教育、到店服务设计售前咨询、售后安抚、退款、差评、催付和升级处理话术。 核心模块：售前、售后、退款、差评、升级。触发：用户提到 客服话术、售前、售后、差评回复、退款、催单。
客服助手
Skill files and instructions
Read SKILL.md and the other instructions or configuration files published with this Skill.
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Details
- Category
- Business Operations
- Source
- Community
- Version
- 1.0.0
- Updated
- Sep 21, 2026