Verified
客服会话质检
@user_ae827bc3/cs-conversation-qc
By zenobiazizi
About this Skill
客服会话质检技能。批量分析客服聊天记录/会话导出文件（支持企业微信、千牛、美洽、Udesk、智齿等系统的逐条式与整段式导出），按可配置的质检规则逐条评分，自动脱敏，生成带扣分明细和待人工复核清单的质检报告表格。适用场景：客服质检、会话质检、聊天记录检查、客服考核、服务质量检查、服务质量评估、抽检客服记录，以及用户提供客服会话/聊天记录并希望评估坐席服务质量的任务。问题反馈&其他沟通：[email protected]
客服助手用户运营
Skill files and instructions
Read SKILL.md and the other instructions or configuration files published with this Skill.
Loading file list
Details
- Category
- Business Operations
- Source
- clawhub
- Version
- 1.0.3
- Updated
- Sep 24, 2026