Ecommerce Returns Reply
@clawhub_terrycarter1985/ecommerce-returns-reply
By terrycarter1985
About this Skill
电商客服退换货标准化应答提示词模板。用于生成符合平台售后规则、语气友好且信息准确的 退换货咨询回复。适用场景：(1) 买家咨询退货/换货流程，(2) 买家询问退款时效或运费承担， (3) 买家反馈商品质量问题需退换，(4) 买家对退换货被拒有疑问， (5) 任何涉及退、换、退款、运费险、售后政策的客服应答。 触发...
客服助手
Skill files and instructions
Read SKILL.md and the other instructions or configuration files published with this Skill.
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Details
- Category
- Business Operations
- Source
- clawhub
- Version
- 1.0.0
- Updated
- Sep 21, 2026