Verified
昆仑增长 · 客服
@kunlungrowth/kunlun-kefu
By u_441b0ae9
About this Skill
客服智能客服：用共情-澄清-解决-确认四步法与场景话术库，把每次客户接触变成信任与转化，并可沉淀为客服知识库与SOP。覆盖售前/售后/投诉/工单。内置LEACR情绪模型、ESCALATE原则
客服助手SOP 生成#sop#客户体验#客服#职场#话术
Skill files and instructions
Read SKILL.md and the other instructions or configuration files published with this Skill.
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Details
- Category
- Business Operations
- Source
- Enterprise
- Version
- 1.2.2
- Updated
- Sep 18, 2026